Well, it must be that time of the month for Embarq. Yesterday I was working on a website of mine, went outside for a smoke break and a beer and came back in and…my DSL was down. “Oh no, here we go again” I thought
I waited about 15 minutes and it never came back on.
So to the phone I went and called Embarq Customer Service. I was on hold about 5 minutes, which isn’t bad for Embarq. I finally get a hold of “Chris” and tell him my problem.
Tags: Embarq
Yeah, you guessed it, more troubles with my Embarq DSL service. I know you’re probably getting tired of hearing about my troubles with Embarq and their quality of service, but I hope to keep someone else from making the same mistake as I have (moving into a home with no choice of local phone or Internet service) and to show those new to their own business’s of ‘How Not To Run A Business’!
Tags: Embarq
Back on August 30th, I blogged the problems I’d been having with Embarq(Sprint). Yesterday while I was at the computer, I lost my Internet connection, just like that. I called Embarq after waiting about 30 minutes.
I waded through the menu prompts to finally get to the one I needed.
A funny thing happened while I was doing that. The automated call asked if I wanted to partake in a Customer Service survey about the quality of service that I’ve received from Embarq. “Oh Hell Yeah” I thought as I pressed one.
Tags: Embarq
